You may contact us by telephone, e-mail, inquiry form, or via digital booking systems for scheduling appointments. For this purpose, we use the services of TOUCH ME SOFT D.O.O., located at Milovana Marinkovića St. 11B, Belgrade, Serbia. When you submit an inquiry, the data provided will be stored in our company for the purpose of processing the inquiry and any related follow-up purposes (e.g., preparing an offer, processing an order, communication, or general correspondence) in accordance with applicable legal requirements, but for service reasons for at least one year. No personal or sensitive data will be shared with third parties.
The safeguarding of personal data holds paramount significance for our organization. Consequently, data is exclusively processed in strict adherence to legal provisions, encompassing the General Data Protection Regulation (GDPR) and the Telecommunications Act 2003 (TKG 2003). This privacy policy serves to apprise you of the fundamental aspects of our data processing practices. Upon initiating contact with us, the information you provide will be securely stored with the sole purpose of facilitating the processing of your inquiry and any associated follow-up procedures, such as quotation preparation, order processing, communication, or general correspondence. Under no circumstances will your data be divulged to third parties. Contact may be established via telephone or by sending an email. For the purpose of data processing, we occasionally enlist the services of data processors. In the event of data disclosure to third parties in this context, it is executed in accordance with legal permissions, obligations, or our legitimate interests. To uphold data privacy, pertinent data processing agreements have been established.
To ensure a secure and resilient online presence, information in the form of server log files is conveyed to the web hosting provider. This information encompasses, among other details, the date and time of access, as well as the web browser employed to interact with the website. The storage of this information is grounded in Article 6(1)(f) of the General Data Protection Regulation (GDPR). Our legitimate interest is centered on enhancing the stability, functionality, and security of our digital presence. A formal data processing agreement has been executed with the web hosting provider, and the company’s facilities and data centers are situated within Germany.
For the purpose of marketing and communication, we collect contact details, such as name, phone number and e-mail-address. Contact can be established either by phone, through email, or by utilizing the contact forms on our website. Please be assured that any data collected during this communication process will be treated with utmost confidentiality and will not be shared with any third parties. The processing of data is grounded in consent as per Article 6(1)(a) of the General Data Protection Regulation (GDPR). If you want to have your data deleted please send an e-mail accordingly to dataprivacy[at]andricinnnova.com.
If you have subscribed to our newsletter, we would like to inform you that we utilize MailChimp, a service offered by Rocket Science Group LLC, situated at 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. Data is transmitted to their servers located in the United States. Additional details can be obtained from MailChimp’s privacy policy. Subscribers have the option to unsubscribe from the newsletter at any time by clicking the “unsubscribe” link provided at the conclusion of each newsletter. In such an event, all data associated with newsletter distribution will be expeditiously deleted, while data retained for alternative purposes will remain unaffected.
We occasionally engage processors for data processing. If data is shared with third parties in this context, it is done on the basis of a legal permission, a statutory obligation, or our legitimate interests. Corresponding data processing agreements are in place to ensure compliance with data protection requirements.
You possess inherent entitlements encompassing the rights to access, rectify, erase, restrict, transfer, revoke, and object to data processing. Should you perceive that the processing of your data contravenes data protection legislation or encroaches upon your data protection rights in any manner, you retain the prerogative to lodge a formal complaint with the relevant supervisory authority. In Austria, this authority is represented by the Data Protection Authority.
Isabella Andrić, MA
Koloniestrasse 67/Top 8
AT-1210 Vienna
phone: +43 699 10 390 435
e-mail: dataprivacy[at]andricinnova.com
