You may contact us by telephone, e-mail, inquiry form, or via digital booking systems for scheduling appointments. For this purpose, we use the services of TOUCH ME SOFT D.O.O., located at Milovana Marinkovića St. 11B, Belgrade, Serbia. When you submit an inquiry, the data provided will be stored in our company for the purpose of processing the inquiry and any related follow-up purposes (e.g., preparing an offer, processing an order, communication, or general correspondence) in accordance with applicable legal requirements, but for service reasons for at least one year. No personal or sensitive data will be shared with third parties.
The safeguarding of personal data holds paramount significance for our organization. Consequently, data is exclusively processed in strict adherence to legal provisions, encompassing the General Data Protection Regulation (GDPR) and the Telecommunications Act 2003 (TKG 2003). Upon initiating contact with us, the information you provide will be securely stored with the sole purpose of facilitating the processing of your inquiry and any associated follow-up procedures. Under no circumstances will your data be divulged to third parties. For the purpose of data processing, we occasionally enlist the services of data processors; in the event of data disclosure to third parties in this context, it is executed in accordance with legal permissions, obligations, or our legitimate interests. To uphold data privacy, pertinent data processing agreements have been established.
To ensure a secure and resilient online presence, information in the form of server log files is conveyed to the web hosting provider. This information encompasses, among other details, the date and time of access, as well as the web browser employed to interact with the website. The storage of this information is grounded in Article 6(1)(f) GDPR. Our legitimate interest is centered on enhancing the stability, functionality, and security of our digital presence. A formal data processing agreement has been executed with the web hosting provider, and the company’s facilities and data centers are situated within Germany.
For the purpose of marketing and communication, we collect contact details such as name, phone number and e-mail address. Any data collected during this communication process will be treated with utmost confidentiality and will not be shared with any third parties. The processing of data is grounded in consent as per Article 6(1)(a) GDPR. If you want to have your data deleted please send an e-mail to dataprivacy[at]andricinnova.com.
We occasionally engage processors for data processing. If data is shared with third parties in this context, it is done on the basis of a legal permission, a statutory obligation, or our legitimate interests. Corresponding data processing agreements are in place.
You possess the rights to access, rectify, erase, restrict, transfer, revoke, and object to data processing. Should you perceive that the processing of your data contravenes data protection legislation, you may lodge a complaint with the relevant supervisory authority — in Austria, the Data Protection Authority.
Isabella (Isa) Andrić, MA
Koloniestrasse 67/Top 8
AT-1210 Vienna
phone: +43 699 10 390 435
e-mail: dataprivacy[at]andricinnova.com